hat and glasses on bed
FAQS

If You Have Questions, We Have Answers

  • What times are check-in and check-out?

  • Check-in is at 4pm and check-out is at 12pm.
  • What is your cancellation policy?

  • Cancellations are accepted without penalty up to 3 days before 4PM on day of arrival. Cancellations within the 3-day cancellation policy are subject to first night’s room and tax. No refunds. Please be aware that attempting to modify a reservation within the 3-day cancellation period will be considered a cancellation.
  • What is your deposit policy?

  • A valid credit card is required at time of booking to hold the reservation. The credit card will be authorized pre-arrival to ensure the validity, however no deposit will be taken.
  • Are you an adults-only hotel?

  • Yes, we are an adults-only hotel. Adults with children 16+ are invited to stay.
  • Are all rooms suites?

  • Yes, all rooms have a living space with wet bar and separate sleeping space.
  • Is there daily breakfast?

  • Yes, we offer a European-style continental breakfast.
  • Do you offer in-room dining?

  • No, we do not offer room service.
  • Is there a bar or restaurant on your property?

  • We offer guests a poolside lounge with drink service and light fare, as well as a lobby lounge with drink service and light fare. We do not have a full dining menu available at either lounge.
  • What are the rooftop hours, and is it open to the public?

  • Drink service on the rooftop is available 11am–4pm seasonally and is reserved for hotel guests only. The pool is available for swimming until dusk.
  • Are you pet friendly?

  • Yes, we love pets! Dogs are permitted at the hotel with a $100 fee per dog, two-dog maximum. Dogs must be under 50 lbs.
  • Do you allow smoking on property?

  • No, Hotel Simone is a non-smoking property. A $500 fine will be collected from anyone found smoking on property.
  • What does the beach valet service include?

  • Beach valet service is complimentary and includes two beach chairs and an umbrella. Advance notice is required for this service.
  • Are golf cart transportation services complimentary?

  • Yes, Hotel Simone offers guests transportation within a 1-mile radius from the hotel.
  • Do you have complimentary bicycles available?

  • Yes, the hotel offers complimentary beach cruisers to guests.
  • What is the closest airport?

  • The closest airports are McKinnon St. Simons Island Airport (private planes) and Brunswick Golden Isles Airport (commercial).
  • What is included in the amenity fee?

  • The amenity fee of 5% includes daily breakfast, beach chairs and umbrella setup (seasonal), use of fitness facility, wireless Internet, beach cruisers, shuttle service (1-mile radius), welcome beverage, bottled water, and dedicated concierge and pre-arrival services.